Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
100% Satisfaction Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
What do my test results mean?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I receive rewards for referring a friend?
How do I use a coupon?
Additional Support

Can I wear the BodyPure Foot Detox Pads with amalgam fillings?
Do I wear the BodyPure Foot Detox Pads before, during, or after having my amalgam fillings replaced?
How do I get in touch with Dr. Vinograd?
How do I put the foot pads on?
How do I contact you?

Returning Customers

Sign In for Faster Checkout

Forgot your password?